What are Chargeback Alerts?

One of the first questions merchants ask is, what are chargeback alerts and should i have this for my business.

Simply put, they are notifications for specific transactions that chargebacks will be processed unless a merchant takes action. The merchant needs to issue a refund as soon as possible (objective is within 24 hours) and provide a notification to the issuer through the ChargebackAlerts portal that the credit is on its way.

Do you have issues with chargebacks? Is your chargebacks ratio a little high? Contact us now to find out how we can help you reduce you chargeback numbers.

Chargeback FAQs