What type of alerts will I receive?

Alerts are sent for transactions where the primary cardholder has identified transactions that are fraudulent/unauthorized and the bank has cancelled the card. We are increasing the scope beyond fraud-coded chargebacks to include non-fraud pending chargebacks in the near future.

Chargeback Alerts FAQs

• How do I eliminate chargebacks?
• Who is Chargeback Alerts?
• What is Chargeback Alerts?
• What are Chargeback Alerts?
• What are the benefits of Chargeback Alerts?
• What data elements are included in a Chargeback Alert?
• How are the Chargeback Alerts sent?
• What Card Issuing Banks are participating in the service?
• What type of alerts will I receive?
• How does it match Chargeback Alerts to affected merchants?
• What if you get a Chargeback on a transaction that has been refunded?
• What if you don’t refund a transaction that you get a Chargeback Alert for?
• How Collaboration Can Help